Shipping Policy

XTNG will ship either priority UPS or FEDEX air express by default. The customers will be responsible for any expedited shipping costs. All packages from XTNG to international customers will be sent at their full valuation. The customers are responsible for delivery fees, customs fees, duties, or other taxes. Refusing to accept the package may result in the loss of the package, so that the customer will not be able to get a refund. If you need to return the goods, please sign for it first, and then contact us after signing for it, and we will proceed with the return process.

NOTEOur freight company sometimes provides us with duty-free services for some orders. This depends on the country where the order is shipped. For example, orders sent to the UK can be DUTY- FREE, but this policy is not available at all times. It depends on our freight company, you can consult us when placing an order.